KC Hilites Daylighter Halogen: 6in

Centerline Performance Shipping Policy

Order Processing

All in-stock product orders are processed the same business day if the order is placed before 2:00 PM EST. Orders placed after 2:00 PM EST will be processed the next business day (excluding weekends and holidays). After receiving your order confirmation email, you will receive another notification when your order has shipped. Potential delays may occur due to a high volume of orders or postal/carrier service problems outside our control.

Domestic Shipping Rates

Shipping is free across the 48 contiguous states of the United States. Shipping rates for non-contiguous states will be calculated and displayed at checkout.

Please note that the shipping rates displayed on our website may not be final for non-contiguous states. The actual cost of shipping may vary based on factors such as the weight and size of the package, the distance it needs to travel, and the shipping method used. If the calculated shipping rate is incorrect, we reserve the right to adjust the rate and charge the correct amount after obtaining client approval. If you do not approve the adjustment within 2 business days, your order will be canceled and refunded. If you have any questions about the shipping rate for your order, please contact us before placing your order.

Back-Orders

Some items may be on back-order, and we may not know this until the order is submitted. If an item is on back-order, you will receive an email from us alerting you to the back-order status, the estimated delivery time, and any alternative options we can offer. If these alternatives do not work for you, you will receive a full refund for that part of the order.

Local Delivery

Unfortunately, we do not offer local delivery. If you have an upcoming trip and need urgent assistance, please contact us for arrangements.

Checking the Status of Your Order

When your order has shipped, you will receive an email notification from us, which will include a tracking number you can use to check its status. Please allow 24-48 hours for the tracking information to become available.

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at contact@centerlineperformance.com with your name and order number, and we will look into it for you.

Shipping to P.O. Boxes

Some carriers have limitations around shipping to P.O. Boxes. If our carrier cannot deliver, you may be contacted by our team or the carrier to arrange delivery. The client will be responsible for any additional costs that may incur.

Delays or Lost in Transit

Please note that we are not responsible for delays or lost packages during the shipping process. We will do our best to ensure that your order is shipped in a timely and reliable manner, but we cannot guarantee the performance of the shipping carriers we use. In the event that your package is delayed or lost in transit, we will work with you and the shipping carrier to try to resolve the issue. However, we cannot be held responsible for any losses or damages resulting from delays or lost packages.

If you have any issues with your shipment, please contact our dedicated support team at contact@centerlineperformance.com for assistance.

Additional Information

• We strive for excellent customer service and quick shipping within the continental USA.
• Orders are usually shipped within 2-3 business days. Business days do not include weekends and holidays.
• Shipments may be delivered during business hours and will require a signature.
• Shipments may be sent in multiple packages with multiple tracking numbers.
• The customer is responsible for any return postage costs.
• Centerline Performance is not responsible for customer typos or carrier delays.
• We cannot ship to a PO box.
• We reserve the right to cancel your order at no charge if it has not yet been shipped.
• Pickup orders must be made by the credit card holder, with photo government-issued ID.
• In some cases, we may have to do manual verification to help reduce fraud for cardholders and merchants.

We accept the following payment methods:

We are also partnered with Affirm to provide flexible purchase options!

Centerline Performance Return Policy

We strive to make returns as hassle-free as possible for our customers. To initiate a return, please email us at contact@centerlineperformance.com to obtain a return authorization, which helps keep the process organized and expedites your return. 

General Return Guidelines

• Original Packaging: Please keep all original boxes and protective packaging for a week after full delivery of your order. Products must be shipped back in the same condition as they were originally received.
• Damaged or Incorrect Products: If you receive a damaged or incorrect product, do not install it. Take pictures of the affected product and contact us immediately. For any questions about fitment, contact us before placing your order.
• Manufacturer Defects: If you discover a manufacturer defect during installation, take pictures and contact us before proceeding with the installation.

Return Options

• Exchange/Swap of Products:
  1. Immediate Replacement: A second order will be processed, charged in full, and shipped out to you. Simultaneously, a return for the original order will be processed. A refund for the second order will be issued once the original order has been returned, received, and inspected.
  2. Delayed Replacement: If you prefer not to be charged for a second order, we will process the return of your original order first. Once it has been returned, received, and inspected, a second order will be shipped out to you.

Customer Returns

• Changing Your Mind: If you change your mind about a purchase, you must obtain a Return Merchandise Authorization (RMA) by contacting us via email. Returns are only accepted for stocked items; all special orders or clearance items are final sale.
• Return Condition: All returns must be in the original box and free of damage. Return shipping charges are the customer’s responsibility. We reserve the right to charge a restocking fee up to 20%, which will also apply to refused orders. Shipping charges are non-refundable.

Conditions for a Full Refund

• An order cannot be fulfilled, and a comparable product is unavailable.
• A product is received damaged, and a replacement is unavailable.
• A pricing error by the manufacturer that cannot be absorbed by either Centerline Performance or the consumer.

Conditions for an Exchange Without a Restocking Fee

• A product is received damaged.
• A product has a manufacturer defect.
• A product does not match the description of the one originally purchased.

Conditions for a Refund Subject to a 20% Restocking Fee & Shipping Fees

• An order is canceled by the customer or refused upon delivery.
• Unused TPMS sensors.

If you wish to cancel an order, please contact us to determine if it is possible. Note that we cannot grant a cancellation request if the order has already been processed or shipped by a supplier.

No Refunds or Exchanges

• Before Mounting Tires: Test fit to ensure proper caliper and suspension clearance.
• Installation kits.
• Used or damaged products.
• Mounted or balanced packages.
• Mounted or balanced wheels or tires.
• No vehicle or incorrect vehicle information provided at the time of ordering.
• Special order or final sale products.
• Orders returned without a return authorization.
• Products damaged during installation.
• Custom drilled wheels.
• Products damaged by road hazards.
• 30 days after sale.
• Wheels that have been modified, painted, or coated.
• Single wheels or tires.
• Wheels that are an aggressive fitment.
• Gift cards.

Refunds

Refunds will only be credited to the original method of payment. If the purchase was made through Affirm or another financing option, the merchant fees will not be included in the refund calculation if the item is returned.

Core Charge Policy

For any questions regarding Core Charges, please refer to our separate Core Charge policy