Return Policy

Centerline Performance Return Policy

We strive to make returns as hassle-free as possible for our customers. To initiate a return, please email us at contact@centerlineperformance.com to obtain a return authorization, which helps keep the process organized and expedites your return. 

General Return Guidelines

• Original Packaging: Please keep all original boxes and protective packaging for a week after full delivery of your order. Products must be shipped back in the same condition as they were originally received.
• Damaged or Incorrect Products: If you receive a damaged or incorrect product, do not install it. Take pictures of the affected product and contact us immediately. For any questions about fitment, contact us before placing your order.
• Manufacturer Defects: If you discover a manufacturer defect during installation, take pictures and contact us before proceeding with the installation.

Return Options

• Exchange/Swap of Products:
  1. Immediate Replacement: A second order will be processed, charged in full, and shipped out to you. Simultaneously, a return for the original order will be processed. A refund for the second order will be issued once the original order has been returned, received, and inspected.
  2. Delayed Replacement: If you prefer not to be charged for a second order, we will process the return of your original order first. Once it has been returned, received, and inspected, a second order will be shipped out to you.

Customer Returns

• Changing Your Mind: If you change your mind about a purchase, you must obtain a Return Merchandise Authorization (RMA) by contacting us via email. Returns are only accepted for stocked items; all special orders or clearance items are final sale.
• Return Condition: All returns must be in the original box and free of damage. Return shipping charges are the customer’s responsibility. We reserve the right to charge a restocking fee up to 20%, which will also apply to refused orders. Shipping charges are non-refundable.

Conditions for a Full Refund

• An order cannot be fulfilled, and a comparable product is unavailable.
• A product is received damaged, and a replacement is unavailable.
• A pricing error by the manufacturer that cannot be absorbed by either Centerline Performance or the consumer.

Conditions for an Exchange Without a Restocking Fee

• A product is received damaged.
• A product has a manufacturer defect.
• A product does not match the description of the one originally purchased.

Conditions for a Refund Subject to a 20% Restocking Fee & Shipping Fees

• An order is canceled by the customer or refused upon delivery.
• Unused TPMS sensors.

If you wish to cancel an order, please contact us to determine if it is possible. Note that we cannot grant a cancellation request if the order has already been processed or shipped by a supplier.

No Refunds or Exchanges

• Before Mounting Tires: Test fit to ensure proper caliper and suspension clearance.
• Installation kits.
• Used or damaged products.
• Mounted or balanced packages.
• Mounted or balanced wheels or tires.
• No vehicle or incorrect vehicle information provided at the time of ordering.
• Special order or final sale products.
• Orders returned without a return authorization.
• Products damaged during installation.
• Custom drilled wheels.
• Products damaged by road hazards.
• 30 days after sale.
• Wheels that have been modified, painted, or coated.
• Single wheels or tires.
• Wheels that are an aggressive fitment.
• Gift cards.

Refunds

Refunds will only be credited to the original method of payment. If the purchase was made through Affirm or another financing option, the merchant fees will not be included in the refund calculation if the item is returned.

Core Charge Policy

For any questions regarding Core Charges, please refer to our separate Core Charge policy